Come Chat With MSAA

The Multiple Sclerosis Association of America’s toll-free Helpline is one of the many resources we offer to the MS community. MSAA believes it is important for people living with MS to be able to speak with experienced Specialists whenever a question arises…and have multiple communication channels in which to do so. This is why MSAA offers another wonderful resource that directly connects clients to our Client Services Specialists – our MS Chat feature.


MS Chat Feature

MS Chat is an interactive one-on-one chat feature that allows anyone to ask questions about MS while browsing MSAA’s website. Our Client Services Specialists are experienced professionals with a Master’s level social services or counseling background and respond to all inquiries and comments sent through our chat feature. Our Specialists can help to identify or explain programs offered by MSAA, or they can refer you to other resources and information that may be of help to you.

Accessing MS Chat

The chat is open Monday - Friday, 8:30 AM – 5:00 PM EST and is accessible via the bottom right-hand corner of many pages on MSAA’s website. Just click the “Start Chat” tab to begin!

If you would like to learn more about our MS Chat feature and begin speaking with a Specialist now, please visit this link:

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